Katrina joined the Allwel team in 2015 as an Administrative Assistant and in 2017 she became a member of our Western New York Scheduling team as a Scheduling Coordinator. Katrina has an Associate’s Degree in Applied Sciences and has completed course hours at Nova Southeastern University in Legal Studies and Public Relations. She has over 12 years of customer service experience in the medical and paralegal fields. Katrina has a positive, energetic personality and her smile is infectious She utilizes her professional and personal life experiences to make sound judgment decisions during critical situations. She admires our PCA staff and appreciates all their hard work and dedication towards our clients When Katrina is not working, she loves to spend her free time with her daughter, family and friends.