Michelle Joined Allwel in 2016 as the Director of Employee Engagement, and in 2019 she transitioned to the role of Coordinator of Patient and Employee Services. In this role, Michelle is looked to to mitigate staff, as well as participant/family challenges, which requires sensitivity, diplomacy, and/or creativity to come up with workable solutions that meet the needs of everyone involved. She enjoys getting to know the staff and families we service and being to offer her support with compassion. Michelle has worked in healthcare since 1999 with a background in geriatrics, orthopedics, pediatrics and mental health. She attended Erie 1 Boces to become and LPN. She also enjoys cosmetology and helping to make people beautiful which she has passed down to the next generation in her family while watching her daughter and granddaughter try to beautify clients as well. The most important thing to her is family and spending time with them.