Please give us a call. We can answer questions about the services we offer, help you identify and apply for assistance or waiver programs to help pay for services (more on that below), address housing and referrals, and more. Everyone comes to us from different points in the process, so having a conversation about your specific circumstances is always the best way to start. We know this is a difficult choice to make, and it’s important to us that we cover all of your questions and concerns, no matter how big or small.
If you decide that Allwel is the right care provider for you or a loved one, a nurse and scheduling team will follow up with the referring person or agency as well as the participant, when possible, to schedule an initial assessment, develop a schedule, and establish a start of service date.
The nurse will work with medical providers to develop and authorize the plan of care including:
Additional resources include:
1. When Allwel receives a referral from a family, human services organizations, another Waiver Provider Agency, Managed Care Organization, or other source, Allwel will work with the referral agent to answer any questions regarding the referral process and assist in establishing contact with the local Regional Resource Development Center (RRDC).
2. The RRDC will meet with the Waiver Applicant (and family) and if appropriate for Waiver services, the RRDC will assist the Waiver Applicant in identifying the Waiver Provider agencies in the area from which to choose from and interview for services.
3. The applicant interviews and chooses a provider agency for Service Coordination (in order to begin) and calls that agency to schedule a time to meet and select a Service Coordinator.
4. When Allwel is chosen as the agency to provide Service Coordination, we will schedule an initial nursing assessment (if applicable) and begin the development of an Initial Service Plan (the document that requests and authorizes Waiver services).
5. Initial Service Plan development includes Service Coordinator interviews with the Participant, family supports and any facility personnel, as well as works with these individuals to obtain the necessary medical and demographic paperwork needed.
6. Upon the completion and RRDC approval of the Initial Service Plan, Allwel will develop a schedule of services with the Waiver Participant and family and begin services on the selected date.